Service Orders
Track repairs, technician notes, customer complaints, service status, and work performed in one place.
01 / SERVICE BUILT FOR TWO-WAY RADIO PROFESSIONALSYour radio shop.
Your radio shop.
Organized.
Meet BRAD — Business Radio Asset Database. A purpose-built workspace for service orders, equipment history, inventory, and the day-to-day operations of a professional radio shop.
✓ Service management✓ Asset tracking✓ Inventory control
BRAD.
SERVICE MANAGER BR
Service Overview ILLUSTRATIVE PREVIEW
OPEN ORDERS24Active workflow
AWAITING PARTS08Needs attention
READY FOR PICKUP12Customer notified
SERVICE ORDERCUSTOMERSTATUS
#1042City FleetIn Progress
#1041Public WorksWaiting Parts
#1040Field ServicesReady
#1039Transit FleetIn Progress
Conceptual interface illustration — not a screenshot of the application.
ONE CONNECTED WORKSPACESERVICEINVENTORYASSETSREPORTING
BUILT AROUND YOUR WORKFLOWEverything your service department needs.
Everything your service department needs.
Nothing it doesn't.
From the first customer complaint to the final equipment handoff, BRAD keeps the important details together.
Customer Assets
Keep radio equipment records, serial numbers, identifiers, and service history associated with the right customer.
02 / ASSETSInventory & Receiving
Manage product records, incoming equipment, serialized inventory, vendor details, and stock allocation.
03 / INVENTORYQuotes & Parts
Prepare repair quotes, document required parts, and connect work orders to the equipment being serviced.
04 / QUOTESReporting
Review service activity and equipment histories with records designed for ongoing customer support.
05 / REPORTINGRoles & Accountability
Separate administrator and technician capabilities, with controls to support consistent shop procedures.
06 / OPERATIONSA BETTER WAY TO WORKFrom check-in
From check-in
to check-out.
BRAD is designed around the actual steps radio technicians and service managers take every day.
Talk to us about BRAD ↗01
Receive the equipment
Record the customer, radio identifiers, and reported issue.
02
Track the work
Document diagnosis, repairs, parts, technician activity, and status.
03
Complete the service
Keep a service record tied to the equipment for future reference.
COMMERCIAL SOFTWARELicensing that fits
Licensing that fits
your operation.
BRAD is being prepared for commercial licensing, with a server license and additional purchased user entitlements.
Pricing, license activation, and purchasing are not yet available on this website. Contact us for current product information.
BRAD SOFTWAREIN DEVELOPMENT
Server + Users
A licensing model built for professional radio service businesses.
- Server-based licensing
- Additional user entitlements
- Centralized license management planned
SOFTWARE & UPDATES
Downloads & updates.
Official BRAD installers, release notes, and software updates will be published here when distribution is ready.
↓
BRAD Downloads
Public downloads are not yet available.
COMING SOONQUESTIONS? WE'RE HERE.Let's talk radios.
Let's talk radios.
And better software.
Interested in BRAD for your service department? Contact the team behind the software.